Most helpful review

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Verified Reviewer
New Reviewer

Very unhelpful for such a big company

I got charged by accident and was unable to get a refund. This has happened twice its extremely unprofessional
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ID
#4409893 Review #4409893 is a subjective opinion of poster.
Cons
  • Horrible customer service
Loss
$36
Preferred solution
Full refund

Problem with AMC stubs

Please contact me or give me a phone number too. I need to update my information, specifically my birth date. When I recently re-opened my account it was tangled up with another account so when I tried to use it to buy food it registered that it might be a fraudulent account. I have updated my name, I can use it to buy tickets on line, but dont want to try buying any concessions until Im assured that the account is fully in my name with my personal details accurately registered.
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ID
#4436520 Review #4436520 is a subjective opinion of poster.
Location
New London, Connecticut
New Reviewer

Will like to unsubscribe from your service

The number do not work Ill like to talk to someone to unsubscribe from your service I have not used it an I dont want it any more before it start charging me an Ill like to to be removed do I need to call my phone net work to fix this issue
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ID
#4421018 Review #4421018 is a subjective opinion of poster.
Preferred solution
Unsubscribe from your service

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Verified Reviewer
New Reviewer

Error code 504

I paid for amc + and this is the error code I was given. I contacted my service provider and I was advised to contact you in regarding this error message
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ID
#4410771 Review #4410771 is a subjective opinion of poster.
Preferred solution
I want to be able to watch amc something I’ve paid for and want it one month free

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Verified Reviewer
New Reviewer

Still waiting to be able to enjoy ANCPlus since I was charged $83.88 on February 15, 2023. Thanks

Help. I paid the $83.88 AMC PLUS THAT WAS IN DISPUTE. I want to have MY AMC PLUS ACTIVED SO I CAN CHANGE PASSWORD AND USE THE SERVICE FOR AMC PLUS THAT HAS BEEN CHARGED TO CREDIT CARD ENDING IN 8771. FOR A FULL YEAR, help.
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ID
#4397506 Review #4397506 is a subjective opinion of poster.
Location
Fort Wayne, Indiana
New Reviewer

To stop the request to cancel my AMC A list

I accidentally requested my AList to be canceled and I need it to stay active. I have search web site and app and tried a few number and I cant get hold of anyone to help me with this . Please I do not want to lose my alist account

User's recommendation: Get live contact information.

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ID
#4390433 Review #4390433 is a subjective opinion of poster.
Pros
  • Availability to watch movies
Cons
  • Not able to talk to someone when needed
Preferred solution
I want to stop the cancelation of my A list subscription

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Verified Reviewer
New Reviewer

Not satisfied

Had promotions on phone for amc+ thought it was for 12 no but only 6 mo rep did credit me back with 1 mo but now can not get into amc+ at all
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ID
#4377942 Review #4377942 is a subjective opinion of poster.
Pros
  • Movies
Cons
  • Can not get any help
Preferred solution
Cancel

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Verified Reviewer
New Reviewer

Cancel my subscription

I thought it was a monthly bill not for the year. I cant afford that. I am in the negative now and I have other bills. Im a single mom. I cant afford almost $90 taken out of my account. Can you please refund me the money. I only used it two days.

User's recommendation: Make it clear it’s a year subscription. Don’t even bother with how much it is a month.

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ID
#4377367 Review #4377367 is a subjective opinion of poster.
Loss
$84
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

AMC is Horrible!!!!!

Tried calling this fake customer service number it is truly a joke. Do not attach your credit card to this account use a prepaid card so they will not be able to charge your credit card!!!

User's recommendation: Don’t sign up!!!!!!

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ID
#4368441 Review #4368441 is a subjective opinion of poster.
Location
Austin, Texas
Pros
  • All cons
Cons
  • All cons
Loss
$90
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Account was overcharged for AMC movie app

Started a new account and ran into troubles at the billing info part. I tried two more times before it went through. Then I saw I was billed all three times. Only one should have gone through. I would like 2 of the 3 refunded.

User's recommendation: Go slow and wait a bit if you run into any billing issues. Check your account in between attempts to open an account.

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ID
#4357435 Review #4357435 is a subjective opinion of poster.
Location
Bothell, Washington
New Reviewer

Payment

AMC Entertainment - Payment
AMC+ charged me $83.88 during 7 days free trial period. I want my refund ASAP. i did not authorized this charge.

User's recommendation: Be careful this is big scam from some entertainment sites.

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ID
#4353191 Review #4353191 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Loss
$84
Preferred solution
Full refund
New Reviewer

Payment

AMC Entertainment - Payment
I was charged $83.88 without my authorization I subscribed that AMC+ ONLY FOR 7 DAYS TRAIL PERIOD, not for one year membership. I want ASAP refund.

User's recommendation: Be very careful this is legal scam.

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ID
#4353176 Review #4353176 is a subjective opinion of poster.
Location
Chantilly, Virginia

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Verified Reviewer
New Reviewer

Patment

I didn't sign up for a subscription that I was charged for and I would lime that canceled and a refund back ro Mt account
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ID
#4351420 Review #4351420 is a subjective opinion of poster.
Location
Margate, Florida
New Reviewer

Pissed off