AMC Entertainment
AMC Entertainment Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AMC Entertainment has 1.6 star rating based on 140 customer reviews. Consumers are mostly dissatisfied.
5% of users would likely recommend AMC Entertainment to a friend or colleague.
- Rating Distribution
Pros: Early walking dead watching, Good movies, Good shows.
Cons: Lack of customer service, No phone number works, Took my money and got no service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AMC Entertainment has 1.6 star rating based on 140 customer reviews. Consumers are mostly dissatisfied.
5% of users would likely recommend AMC Entertainment to a friend or colleague.
- Rating Distribution
Pros: Early walking dead watching, Good movies, Good shows.
Cons: Lack of customer service, No phone number works, Took my money and got no service.Recent recommendations regarding this business are as follows: "At this point don’t sign up for service", "Br extremly Cautious on the Stubs A ListI will say that this was my second time using this service First time was great this time was a nightmare", "Don’t join AMC until they refined their app", "Don’t do it", "Understand the content will be limited to TWD and not much more. fraudulent claims of content".
Most users ask AMC Entertainment for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Major complaint
User's recommendation: Save your money stay home and rent the movie.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Los Angeles, CaliforniaNo help given
User's recommendation: Go to a better theater or only buy in person tickets.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Blackwood, New JerseyMajor complaint
Complaint
Preferred solution: Full refund
$8.00 of My AMC rewards will expire 7/8 .We Went to AMC theater 6/29.
- Online without service charge
- Upgrade of refreshments buying tickets online without service cha
- Expiration of stubs rewards without warning
Preferred solution: Extension of expiration date of rewards. Or refund in amount I will loose . I am now aware they expire. In the future I will check my rewards more closely
User's recommendation: Be aware of your rewards , they expire!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSite impossible to navigate to get ticket refund
- Everyone associated with the management team who set up their sit
Preferred solution: Full refund
User's recommendation: Stay away!!
Ordered by accident
Preferred solution: Full refund
User's recommendation: Request refund if items aren’t picked up!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, GeorgiaPurchase credit
Preferred solution: Credit for $5.00 purchase.
User's recommendation: Make sure your receipt reflect total payment.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wurtsboro, New YorkVery unhappy with the theater
Not allowing me to purchase tickets
Preferred solution: Full refund
User's recommendation: No. Nothing was resolved
Been waiting to see the movie n didn't get to see it!
User's recommendation: I give 1and a half stars
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerFalse credit card charge
Preferred solution: I would like a refund, 4 complimentary tickets and an apology. We wasted a whole evening of family vacation in NYC trying to get this issue resolved. AMC customer service is non existent. Not acceptable.
User's recommendation: Stay away
Frustrating trying to reach customer service.
Preferred solution: Full refund
User's recommendation: Being able to reach customer service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Philadelphia, PennsylvaniaRefund
- No pros
- Took my money and got no service
- Lack of customer service
- Scammers
Preferred solution: Full refund
User's recommendation: Wouldn’t recommend going to Cecil b Moore movie theaters in Philadelphia for future reference.
I had left a wallet and traveled home. I tried to find a phone number to call the theater directly. It was not on the website anywhere. I did drive back (1 hour one way) and employees were helpful
- Movies
- No phone number on website
Preferred solution: I returned to get my wallet and they gave it to me.
Need refund
- Good movies
- Lack of customer service
Preferred solution: Full refund
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