AMC Entertainment Phone Numbers and Emails

Toll-Free Number:

  • (877) 262-4450
Send Message

Customer Service:

  • (888) 262-4386
  • (888) 562-4262
  • (888) 440-4262
  • (913) 213-2000

Investors/ Franchising:

  • (866) 248-3872
  • (800) 962-4284

AMC Entertainment Emails:

Investors/ Franchising
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Claim Your Business
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Contact Information

AMC Entertainment Website:

AMC Entertainment Help Center:

Corporate Office Address:

AMC Entertainment Inc.
11500 Ash Street
Leawood, Kansas 66211
United States

AMC Entertainment Rating Based on 105 Reviews

Rating details

1.6
more details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is AMC Entertainment's Customer Service?

Dayana Lxt
Dayana Lxt
Feels Neutral | May 24, 2023

Still waiting on results

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Abdullahi Qhi
Abdullahi Qhi
Feels Satisfied | Mar 24, 2023

My issue was resolved to my satisfaction

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Diann b Ysi
Diann b Ysi
Feels Disappointed | Feb 07, 2023

Pathetic

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Shawn H Mzq
Shawn H Mzq
Feels Neutral | Feb 03, 2023

Nice people but hard to get to an actual person

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Loma Jxb
Loma Jxb
Feels Disappointed | Jan 08, 2023

Couldn't possibly summarize something that never happened. Boone contacted me,my issue wasn't resolved, And still have no idea what to do.I downloaded the app.but my provider isn't listed in the list to choose from. My question was a simple one "what do I do?

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Heather M Paj
Heather M Paj
Feels Disappointed | Jan 06, 2023

I have been trying for several days to get in contact with someone at AMC plus to cancel a subscription that had seven days free trial before it was to be Renewed today January 6 and I am having absolutely no luck at all canceling I would really like it if somebody could somehow get back to me on this matter I do not want charged again. Everything I have looked up and clicked on does not give me a cancel subscription option and I don’t understand why. So I would say my overall experience with AMC entertainment customer service has been awful

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Summary of AMC Entertainment Customer Service Calls

2.4K TOTAL
CALLS
01:04 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AMC Entertainment?

Activation/ Cancellation Question:

  • “Cancel Free trial”
  • “I want to cancel a subscription.”
  • “Cancel account”

Payments and Charges Question:

  • “To talk about billing date”
  • “About getting charged for it and I can't sign in, and I was signed out of it”
  • “I was charged and I canceled my subscription”

Account Question:

  • “Account”
  • “Can't sign in”
  • “Forgot password and it will not reset”

Request for Information Question:

  • “Need assistance”
  • “Ineed to find out about my purchase and what im getting”
  • “Clarification about my membership as I wasn't able to login to my account. The rep gave me the answer that I needed which is that it was possible that I signed up through Amazon, which I did.”

Product/ Service Question:

  • “Cannot get amc plus app to work on my tv”
  • “Subscription”
  • “Not working”

Refund Question:

  • “Refund”
  • “Refund for yearly”
  • “Refund request”

Staff Question:

  • “For service”
  • “Customer service”
  • “Costumer service”

Cards Question:

  • “Credit card issues”
  • “You took money from my card and I didn't even subscribe. I'm leaving to Alaska and I need that money back on my card”
  • “Because you fraudulently took $89 from my card my account”

Shipping and Delivery Question:

  • “I can't get the channel snd I am a subscriber”
  • “I didn't get a subscription and want my money back”
  • “I have amc plus and did not get a new walking dead yesterday”

Website/ Application Question:

  • “App issues”
  • “Website problem obtaining refund”
  • “App”

Employment Question:

  • “Problem with AMC stubs”
  • “Amc stubbs number”
  • “I have made a mistake and paid for AMC stub premiere instead of A-List , I did this September 29 of two 2022 I want to know how can I switched from Premier back to my A-List”

Return/ Replace Question:

  • “Changing subscription from annual to monthly”

Other Question:

  • “I want to know how I can add AMC plus to a second TV in my home. I already added it to one of my TVs”
  • “Cnx subscription”
  • “Amc is not playing”

About

Related Companies

AMC Theatres, UCI Cinemas Brazil, Screenvision Media, National CineMedia, Odeon Cinemas

Summary

AMC Entertainment is a company providing movie-experience all over the U.S. and Canada. Company presents movies in 361 theatres with 5,203 screens. AMC Entertainment operates 24 of the 50 the best theatres in the country including top three. Company presents novelties and innovations attracting visitors. Web site of the company provides useful information about movies ad ongoing events, MovieWatcher network, MovieWatcher rewards, gift cards and merchandise, programs and offers. AMC Entertainment offers special discount for group tickets, provides ability for donations ad ticket request, advertising places, guest services, community, code and conduct, theatre rentals, ticket packages, general info, movies info and many more.

AMC Entertainment reviews and complaints

AMC Entertainment is ranked 40 out of 233 in Cinemas and Theaters category

Area Served

USA

Payment Methods

VISA

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